Promote Sydney Health

With Sydney Health, your employees can:

Access information about their plans, benefits, and claims.
Receive 24/7 support and find care when they need it.
Connect to fitness apps and receive recommendations based on their health goals.

Promoting Sydney Health

There are multiple ways you can encourage your employees to download and engage with Sydney Health. Employers that do at least two of these see an increase in app adoption and use — which can lead to improved outcomes for your employees and a better bottom line for your business.

Sponsorship

Select an executive sponsor to encourage downloading Sydney Health as part of your benefits enrollment process

Ongoing multi-channel communications*

Leverage different communication resources, including flyers or direct mail to promote the download, registration, and use of Sydney Health

Incentives programs*

Build and encourage use of incentives and reward programs through Sydney Health to increase engagement

*additional costs may apply

See resources

The future of care*

*Some features, functionality and programs may vary

One integrated place for better whole health

Access to care anytime, anywhere

With Sydney Health, members have a single point of access to their benefits, tools, and resources—all at their fingertips. They can access and easily share their ID cards with doctors or medical professionals. Features like Health History via My Health Records, pharmacy integration for easy refills, and access to benefit and claims information allow your employees to manage their care comprehensively for better whole health.

Promoting wellness through personalization

Encouraging wellness through personalization

Featuring powerful AI tools that inspire real action, Sydney can help your employees choose steps they can take to make immediate choices for better health. Anthem will also communicate through reminders and tips to help them along the way. Data helps to identify at-risk members, and through the My Health Dashboard, employees can receive incentives for participating in challenges and reaching health goals. They can also discover local resources and programs for food, housing, education, transit, legal, and more through the Community Resources search tool.

Proactive support

Sydney offers support that is not only personalized but proactive, with data insights based on a member’s individual claims and engagement history. The app can direct your employees to quality, cost-effective providers, provide wellness reminders for their specific goals, and provide guidance based on their symptoms. With AI-enabled in-app chat and live chat options, Sydney Health makes complex healthcare decisions simpler. Members can even connect seamlessly with doctors via video or live chat, talk to Health Guides, or view personalized messages from Anthem.

Incentives and challenges with easy tracking

The app integrates wellness solutions to help motivate your employees to achieve better health. Incentives, wellness challenges, and customizable rewards can help engage our members and promote more positive, long-term behavior. In-app messages and push notifications can help motivate them while employers enjoy transparency through advanced analytics and reporting.

Learn about incentives

Nutrition tracking

Available at no cost, our exclusive Nutrition Tracker delivers personalized insights with a simple wave of your employee’s smartphone. Recognizing and tracking an entire meal in real-time along with its ability to share detailed nutritional information with providers allows for recommendations that can improve your employee’s health on-the-spot. By balancing health plan information with real-time nutrition education, the nutrition tracker gives members new ways to engage with their health that are supported by intuitive technology and evidence-based research.

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Simple, smart, and personal tools*

*Some features, functionality and programs may vary

Symptom Checker

With Sydney, you can assess your symptoms quickly using the Symptom Checker feature, then consult with a doctor through a video visit or text session. The app continually updates Symptom Checker with the latest information even in evolving situations, such as the COVID-19 pandemic

Simple, smart, and personal tools*

*Some features, functionality and programs may vary

Digital ID Card

Always keep your healthcare ID card on hand with the Sydney Health app. And when you renew your health plan, the app automatically updates, storing the most recent version of your card.

Simple, smart, and personal tools*

*Some features, functionality and programs may vary

Find Care

Search for doctors, hospitals, and other healthcare professionals in your plan’s network and compare costs. You can filter providers by what is most important to you such as gender, languages, or location.